Telecom

Telecom

Solutions that Drive Profitability.

Behind-the-scenes processes at a telecommunications company are critical for ongoing profitability, cost control and customer loyalty. SSi offers a host of innovative solutions that allow telecom companies of all sizes to meet their business requirements and succeed in a highly competitive environment. 

Our customized solutions easily capture, access and track documents and information in any process, including accounting and billing, human resources and contract management. The software is designed to save money and time, increase operational efficiencies and provide the tools to better manage the bottom line.

Success Story: metroPCS

MetroPCSSSi partnered with metroPCS, a national wireless telecommunication company, to equip their field technicians with smart phones and tablet devices and help employees reduce time spent checking into a field site.

Our experts were able to develop process management for metroPCS and build systems that allow the company to manage their cellular network, send staff alerts when issues arise, see key-performance indicators alert employees where attention is required.

With a system up and running on web-based servers and accessible on mobile devices, solutions are in place now where the company doesn’t need to drain their internal workforce that’s already busy doing day-to-day functions.

This cloud, web-based solution eliminated 10-15 minutes and reduced costs for each site visit, resulting in significant annual savings both monetarily and in productivity.

Our customized solution easily captures, accesses and tracks documents and information in any process, including accounting and billing, human resources and contract management. The software is designed to save money and time, increase operational efficiencies and provide the tools to better manage the bottom line.

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